Service Partner Plan

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"Now that my husband
has passed away, I am
depending on you - an
incredible team - an
outstanding
"Band of
Brothers."

Peggie H., Charlotte

"I truly believe that he saved my house from severe damage..."
Dawn K., Charlotte

"Clearly you set your guys up for success with trucks full of parts, technology and technicians who know what to do..."
Mel F., Charlotte

"If service people in all fields matched his standards, there would be a population of very satisfied consumers."
Richard D., Rock Hill

"Thank you for all the time you spent with me "under the house"...
Terrence S., Charlotte

"Imagine how pleased I was with the clean-up job the men had preformed, (and) to listen to the pleasant sound of my handsome new furnace..."
Anne B., Matthews

"I just wanted to thank you for all the excellent service we have received."
Kim J., Charlotte

 

Our Service Partner Plan includes the following standard benefits:

Priority Service. When you become a Brothers Service Partner Plan member, you earn priority status and jump to the head of the line when you request repairs. Your job will be scheduled ahead of other non-members and this applies to routine as well as emergency calls!

High-Performance Service. You can reduce breakdowns by as much as 95% and lower your utility bills by 30% by receiving the high-performance service that’s included in the Brothers Service Partner Plan of your choice.

Up to 15% Discount. You will receive up to a 15% discount off the bottom line for parts in our price book and for our heating and cooling services for as long as our Service Partner relationship remains in effect.

$100 Rebate for Each Year of Membership. We will give you $100 off current list price on any complete new system for each consecutive year you remain a Brothers Service Partner Plan member, in addition to any other discounts on new systems.

Emergency Service. After our non-member regular service ends at 8:00 pm Mon.- Fri., we’ll still come out to work on your system no matter how late. (See dispatch travel fees below)

100% Guarantee. We promise your complete satisfaction - GUARANTEED! We’ll make it right or you don’t pay!

Relax, We’ll Call You! We’ll contact you to schedule your service(s), so you don’t have to worry about forgetting it.

Trusted Professionals. Our technicians are professionally trained to take care of your comfort and equipment. We perform background checks and routine drug testing on all field employees. We only allow qualified professionals into your home.

Easy Bank Draft. We will draft the monthly partner fee directly from your bank.* You never have to worry with mailing it in again.

To be eligible for one of our Service Partner Plans, the system must be evaluated by one of our technicians to determine if any additional services or repairs are
required for approval. (initial cleaning not included)

*Two months advanced payment required. ** Commercial and/or Oil systems may incur additional charges.

Call us to come out to evaluate your system at:

 

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Last modified: 07/30/08