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phoneCharlotte: 704-338-9268 Rock Hill: 803-327-4040 Lake Norman: 704-895-7652 Toll Free: 800-849-2881
Brothers Heating and Air Conditioning
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We are hiring! Click for details. >>
8 to 8  - 7 Days a Week
See The Brothers Team >>

What To Expect (Evaluation)

We thank you for considering having one of our Replacement Specialists to your home. Every member of our team has passed an Extensive Background Check and Hair Follicle Drug Screening so you can feel completely comfortable with them being in your home. Their entire purpose is to perform a comprehensive evaluation of your home so as to provide solutions to your needs, wants and desires.

This process includes, but may not be limited to the following:

  • Comfort Concerns Survey consisting of a few questions regarding how your home functions.
  • A Comprehensive Thermal Load Calculation as required by law consisting of accurate measurements of square footage, window size and type, current insulation value, orientation of home, overall home tightness, duct system tightness etc.
  • Thermal Imaging Camera Evaluation. This process can uncover hidden problems with your home in regards to needless energy loss. Few of our competitors offer this service.
  • Preparation of Your Choices based on information obtained in the process.
  • Presentation of your Choices.
truck_houseThis process can take up to 2 hours. We realize that your time is valuable and wish that we could take up less of your time. However, this is an important decision that will affect your comfort and finances for many years to come. We must do this part correctly for you to be a happy and satisfied customer. Please feel free to contact me directly with any questions.Jason McFadden

Brothers Heating Sales – Air Conditioning, Plumbing

Roger and Donald started in the business as service technicians with 4 years of technical training. This allowed them to be experts on system design and performance. Using this knowledge, they built a successful company by providing their customers with exactly what was needed to make each customer’s home the most comfortable and energy efficient.

Brothers has utilized its nationally certified service technicians as its main sales force in addition to our NEW specially trained Replacement Specialists team. Just like Roger and Donald, each tech and Replacement Specialist must know not only the basics of heat movement but the internal workings of the systems they sell. This insistence is the main reason Brothers customers are so happy with their system and energy use.

Brothers employs more NATE certified (North American Technician Excellence, the highest level of training you can receive in the HVAC industry), technicians than any other company in the area. Now that’s service!

Authorized Amana, Goodman, RHEEM, RUUD, Carrier, Lennox dealer and installer

Brothers Air, Heat, and Plumbing offers a full line of brand name air conditioners and heating systems for all size homes and budgets.