I am not sure if I am contacting the right person or not but I trust you will pass this on to the right person if not.
I have owned my house for almost ten years now and the only HVAC company who I have ever called is Brothers. In that 10 years, there have been a number of techs come to my house and I have talked to many customer service people.
These are some of the best folks in the world. ALL OF THEM.
They are always caring and concerned and work with us on our schedule. Just wonderful, good all round folks. People make a company work. Your people make yours work. They earn this customer’s trust because they do what they say, are on time and keep me posted as to the status of the tech coming to my house. I will never call anyone but Brothers. Your people are tops and they are welcome in our house anytime. There will always be a hot cup of coffee or a cold soda waiting for them here. And all you folks on the customer service lines are appreciated more than you can ever know.
Now to those two funny guys on the billboards and in the commercials. Thank you.
You and your people make my life easier, cooler and warmer.
Thank you many times over to all the good people at Brothers Air:
Mooresville, N. C. 28117